Sephora in Provo, UT Closed now

Reviews about Sephora

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  May 16, 2019, by Denise Archer
  Went to do a return for a foundation that was too dark for me. The worker first informed me that they never got the two faced peaches and cream collection so I couldn’t do an exchange. I said that’s fine I’ll just do a return and order a different color on line. I really didn’t want to drive all the up to fashion place to do the exchange. She then says I had to have my id for her to even be able to do my return regardless of the fact that I am beauty insider member or that I HAD MY RECIEPT. She said she couldn’t do anything with my id because she has to scan it. That goes against Sephora’s online policy. I am not going to give you my id when I’ve had that end badly multiple times. I am very upset and will no longer shopping at this location. Oh and I ended up going to the fashion place mall to do the exchange they never asked for my id and simply did the return.